What Information Does Canadian Solar Collect?
Canadian Solar collects two types of information: (1) "Communication Information," which is personally identifying information you voluntarily provide, such as contact information, emails or letters; and (2) "Visitor Information," which is information that is automatically collected as you visit and browse the Website (collectively, your "Information").
If you communicate directly with Canadian Solar by phone, email or postal mail, Canadian Solar may collect, store and use any information it collects for its own business purposes. Additionally, Canadian Solar may periodically conduct surveys, usability studies and other programs that help Canadian Solar improve and promote its products and services. Visitors to the Website may voluntarily participate in these programs and, as a condition of such participation, they may be asked to provide additional information, which shall be deemed Communication Information.
Canadian Solar may use this "Communication Information" to respond to your requests, issues or inquiries or to improve the Website, Canadian Solar services or product offerings. Communication Information may also be used to distribute information to you about Canadian Solar, its products or other promotional or information communications from Canadian Solar or Canadian Solar business partners.
Canadian Solar's website server automatically records "Visitor Information," based on your activity on the Website, through the use of "IP addresses" (as described below) or "Cookies" (as described below) or other industry-standard techniques, such as domain names or web beacons.
Canadian Solar may use Visitor Information, including user behavior, user experience, user equipment and the computing and Internet environment, to improve the performance of the Website. An IP address is a number automatically assigned to a computer when a user uses the Internet and is often associated with the place from which the user enters the Internet such as the Internet service provider. Standing alone, an IP address is not necessarily personally identifiable.
Please notify us of changes to any of your communication information, including name, address, title, phone number or email address by sending an email to firstname.lastname@example.org.
We maintain lists of users and use the Information on those lists to contact you or send you information you have requested or that we feel will be of interest to you. We may contact you via phone, email, or postal mail. If you wish to opt out of receiving communications from us or to have your Information deleted from our records, you may send a request ("Request") to [email@example.com]. Within sixty (60) days of a Request, we will use commercially reasonable efforts to discontinue our use of your Information. Please note that it may be impossible to delete all Information without some residual information being retained because of the nature in which backups of data are maintained. Please also note that we may retain changed or deleted information for archival or purposes other than contacting you.
Does Canadian Solar Share Information?
Canadian Solar may use third parties to help with certain aspects of its operations, which may require disclosure of your Information. For example, Canadian Solar may use a third party to communicate with you, to host the Website and related databases, and to perform other outsourced work. Canadian Solar requires these third parties to use your Information only as necessary to perform the services they are asked to perform.
Canadian Solar may partner with third parties such as advertisers, Affiliates and other potential business partners ("Partners"), which may require disclosure of Visitor Information. For example, Canadian Solar may inform these third parties as to the number of people who have seen and clicked on links to their web sites.
Change in Control
Disclosures Required by Law
Canadian Solar reserves the right to disclose your Information if required to do so by law or in the good-faith belief that such action is reasonably necessary to (a) comply with legal process, (b) respond to any claims against it, (c) protect the rights, property or personal safety of Canadian Solar, its employees, its customers or the public or (d) report to law enforcement agencies any activities that we have a good faith belief are unlawful. This includes exchanging Information with third parties to protect against fraud protection and to ensure credit risk reduction.
Linked Web Sites
The Canadian Solar Website may contain links to other web sites to which we may or may not have any affiliation. Canadian Solar is not responsible for the privacy practices or the content of such other web sites. Canadian Solar encourages you to review the privacy policies posted on these third-party web sites.
How Does Canadian Solar Protect My Information?
Canadian Solar takes appropriate measures to protect all Information from unauthorized access, maintain data accuracy and enable the correct use of Information. Canadian Solar utilizes security systems to protect such Information. However, no company can fully eliminate security or other risks associated with the possession of Information, and Canadian Solar makes no guarantee against unauthorized access to any Information you provide. You hereby acknowledge that Canadian Solar is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
Canadian Solar Inc.
545 Speedvale Avenue
West Guelph, Ontario.
Canada N1K 1E6