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Canadian Solar Privacy Notice Addendum for California Residents

Effective Date: January 1, 2020
This Privacy Notice Addendum for California Residents (the “California Privacy Addendum”) describes our collection and use of Personal Information and supplements the information contained in Canadian Solar’s Privacy Policy (www.canadiansolar.com/privacy) and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and any terms defined in the CCPA have the same meaning when used in this notice. Note that this California Privacy Addendum does not apply to our California employees. Please contact your local human resources department if you are a California employee and would like additional information about how we process your Personal Information.

Information We Will Collect

We collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, Canadian Solar collects the following categories of personal information from its consumers:

Category Applicable Pieces of Personal Information Collected
A.Identifiers. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
B.Personalinformationcategories listedin the CaliforniaCustomerRecords statute(Cal. Civ. Code §1798.80(e)). A name, signature, address, telephone number, or employer.
Some personal information included in this category may overlap with other categories.
D.Commercialinformation. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

Personal information does not include:

  • Publicly available information from government records.
  • Deidentified or aggregated consumer information.
  • Information excluded from the CCPA’s scope, such as any information that reflects a written orverbal communication or transaction between you and Canadian Solar, where you are acting asan employee, owner, director, officer, or contractor of another company, partnership, soleproprietorship, non-profit, or government agency, when the communications or transactionsoccur within the context of us conducting due diligence regarding, or providing or receiving aproduct or service to or from you.

Use of Personal Information

We may use, or disclose the personal information we collect for one or more of the following business or commercial purposes:

  • To fulfill or meet the reason you provided the information. For example, if you share your nameand contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. (Categories A, B, D)
  • To provide, support, personalize, and develop our website, products, and services. (Categories A,B, D)
  • To create, maintain, customize, and secure your account with us. (Categories A, B, D)
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses. (Categories A, B, D)
  • To help maintain the safety, security, and integrity of our Website, products and services,databases and other technology assets, and business. (Category A)
  • For internal testing, research, analysis, and product development, including to develop andimprove our Website, and to develop, improve, or demonstrate our products and services.(Category A)
  • To respond to law enforcement requests and as required by applicable law, court order, orgovernmental regulations. (Categories A, B, D)
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or othersale or transfer of some or all of Canadian Solar’s assets, whether as a going concern or as part ofbankruptcy, liquidation, or similar proceeding, in which personal information held by CanadianSolar about our Website users is among the assets transferred. (Categories A, B, D)
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity. (Category A)
  • Debugging to identify and repair errors that impair existing intended functionality in our productsor services. (Categories A, B, D)
  • To carry out our obligations and enforce our rights arising from any cntracts entered into between you and us. (Categories A, B, D)
  • As described to you when collecting your personal information or as otherwise set forth in theCCPA. (Categories A, B, D)

Canadian Solar will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sales of Personal Information

We do not sell your personal information.

Information We Have Collected Over the Past Twelve (12) Months

We have not changed the categories of personal information that we collect. Over the last twelve (12) months, we have collected the same categories of personal information that are described above.

Sources of Personal Information

Canadian Solar obtains the categories of personal information listed above from the following categories of sources:

  • Directly from you. For example, from forms you complete or products and services you purchase.(Categories A, B, D)
  • From other commercially available sources. (Categories A, B, D)

Use of Personal Information Over the Past Twelve (12) Months

We have used or disclosed the personal information we collect over the past 12 months for the same purposes described above.

Sharing Personal Information

Canadian Solar may disclose your personal information to a third-party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. The CCPA prohibits third-parties who receive the personal information we hold from reselling it unless you have received explicit notice and an opportunity to opt-out of further sales.

Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, Canadian Solar has disclosed the following categories of personal information for a business purpose to the listed categories of third-parties:

  • A.Identifiers:
    Categories: Members of the Canadian Solar Group, Service Providers, and Marketing and BusinessPartners.
  • B.California Customer Records personal information categories:
    Categories: Members of the Canadian Solar Group, Service Providers, and Marketing and Business Partners.
  • D.Commercial information:
    Categories: Members of the Canadian Solar Group, Service Providers, and Marketing and Business Partners.
  • E.Internet or other similar network activity:
    Note: We no longer collect this type of information but have in the preceding 12 months prior tothe effective date of this California Privacy Addendum. This information is defined as “Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.”
    Categories: Internet cookie information recipients, such as analytics and behavioral advertising services.

Sales of Personal Information

As noted in our general Privacy Policy, we do not sell your personal information as the term “sell” is commonly understood to require an exchange for money. However, the California State Attorney General may issue guidance on whether the use of advertising and analytics cookies on our Website may be considered a “sale” of Personal Information as the term “sale” is broadly defined in the CCPA to include both monetary and other valuable consideration. Until such guidance has been issued, we continue to consider it a “sale” in order to be as transparent as possible with users of our Website. While we do not currently “sell” your personal information, either through cookies or otherwise, we have used such
cookies in the past that may have been considered a “sale.” This “sale” has been limited to our use of third-party advertising and analytics cookies and their use in providing you behavioral advertising and their use in understanding how people use and interact with our Website(s).

Personal Information “Sales”

In the preceding twelve (12) months, Canadian Solar has “sold” the following categories of personal information to the following categories of third-parties for monetary or other valuable consideration:
Internet or other similar network activity:
Categories: Internet cookie information recipients, such as analytics and behavioral advertising services.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights. You may exercise these rights yourself or through your authorized agent.
Authorized Agents
You may authorize your agent to exercise your rights under the CCPA on your behalf by registering your agent with the California Secretary of State. You may also provide your authorized agent with power of attorney to exercise your rights. If you authorize an agent, we may require that your agent provide proof that they have been authorized exercise your rights on your behalf. We may request that your authorized agent submit proof of identity We may deny a request from your agent to exercise your rights on your behalf if they fail to submit adequate proof of identity or adequate proof that they have the authority to exercise your rights.
Access to Specific Information and Data Portability Rights
You have the right to request that Canadian Solar disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third-parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (also called a data portabilityrequest). We will also not provide this information if the disclosure would create a substantial,articulable, and unreasonable risk to your personal information, your account with CanadianSolar, or the security of our systems or networks.
  • If we sold or disclosed your personal information for a business purpose, two separate listsdisclosing:
    • sales, identifying the personal information categories that each category of recipientpurchased; and
    • disclosures for a business purpose, identifying the personal information categories that eachcategory of recipient obtained.

Deletion Request Rights
You have the right to request that Canadian Solar delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
  1. Complete the transaction for which we collected the personal information, provide a good orservice that you requested, take actions reasonably anticipated within the context of our ongoingbusiness relationship with you, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, orprosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights,or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et.seq.).
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interestthat adheres to all other applicable ethics and privacy laws, when the information’s deletion maylikely render impossible or seriously impair the research’s achievement, if you previously providedinformed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on yourrelationship with us.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context inwhich you provided it.

Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by emailing privacy@canadiansolar.com. Only you, or your agent that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. We may request additional information so we may confirm a request to delete your personal information.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
  • Provide sufficient information that allows us to reasonably verify you are the person about whomwe collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, andrespond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us.
We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We will respond to a verifiable consumer request within ten (10) days of its receipt. We will process these requests within forty-five (45) days of its receipt. If we require more time (up to 45 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Opt-Out and Opt-In Rights Regarding the “Sale” of Your Personal Information
Because we no longer “sell” your personal information for either monetary or other valuable consideration, through cookies or otherwise, we do not provide you the right to opt-out.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts orother benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level orquality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time. We currently do not provide any such following financial incentives.

Changes to Our Privacy Notice

Canadian Solar reserves the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this notice, the ways in which Canadian Solar collects and uses your information described above, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Website: canadiansolar.com
Email: privacy@canadiansolar.com
Postal Address:
Canadian Solar
Attn: Legal/Compliance Department
3000 Oak Road, Suite 400
Walnut Creek, CA 94597